Reviews

  • Look no further, Bigos is the best!
    Look no further, Bigos is the best. We have used Bigos on multiple occasions/ projects and continue to be more than satisfied each time they leave. The business is family owned and they truly care about the quality of their work. Bigos is the neighborhood's go-to for recipes, remodels, drain issues, etc- you can count on them! They are prompt, great communicators, and showed great attention to detail. They left our home clean and were respectful of our time. Thank you! Thank you! Thank you!

    - Tiffanie P.

  • We would definitely recommend this company to others.
    Matt was amazing. We had a plumbing emergency after hours and our neighbor gave us Matt’s contact info. He was so helpful over the phone. He was willing to come out but also gave us advice on how to temporize the problem until the morning. He was professional, on time, knew exactly what to do and how to resolve our issue. We felt that he was very fair in his pricing and we would definitely recommend this company to others.

    - Yelena G.

  • These guys are the real deal
    These guys are the real deal. Hard-working, extremely knowledgeable, honest and take pride in their work. Refreshing...

    - Trevor W.

  • This one sets the bar!
    This family-owned business provides the type of high-quality service that is rarely found in ANY industry! As a multi-property owner for years, I’ve had experience with a few plumbing companies, and this one sets the bar!

    - Irene V.

  • Great company!
    Great company! I’ve been using them for years and they have always done a great job.

    - Kevin D.

  • There is a reason Bigos has such a high rating
    There is a reason Bigos has such a high rating. They are professional and easy to talk to. He recommended a few different ways to take care of my issue with no pressure. I will always call and recommend Bigos!!

    - Nick S.

  • Bigo is the best plumbing company ever!
    Bigo is the best plumbing company ever! They are very professional and get the job done with no hassle whatsoever!

    - Regina W.

  • I chose Bigo's Plumbing
    I inherited a home that had major plumbing problems. During renovations we learned that all the drain lines were disconnected from the mainline and sewage was falling under the house. After calling several plumbers to come out for a quote I chose Bigos Plumbing. Matt (Owner) came out and told me what was going on. As he spoke I immediately knew that I would hire them because of his knowledge of the problem and understanding of how we would need to do it in phases. I never felt he tried to upsell me anything I didn't need and after comparing his bid to others his was very competitive. Matt and his team came out and did the work with no problems. They even did extra work of removing old clay pipes that were buried under my house. I now refer to Bigos as MY plumbers and have the comfort of knowing I can call them whenever and get my plumbing problems fixed.

    - Inspired C.

  • So happy to have found a plumber that is trustworthy!
    Quick response. Excellent service. Jason is reliable and got the job very quickly. So happy to have found a plumber that is trustworthy!

    - Dora K.

  • We were pretty impressed
    We were having plumbing problems so we called this business. Very responsive.  Matt arrived within 2 hours. We were pretty impressed. He did a great job and he was very professional. The pricing is also fair. Highly recommend!

    - April B.

  • Job well done
    Had Bigos come out for several items in the bathroom, including removing and re-installing the custom tub and drain. Very friendly, clean and they know what they're doing. Job well done.

    - Jeff S.

  • Everyone was swift, professional, & consistent
    Everyone was swift, professional, and consistent. I honestly thought that the whole process of replacing a water heater would take longer. Josh and Roger showed up, gave me a quote. I confirmed the quote with the office, and they were back at the next scheduled time and had a water heater replaced in less than an hour.

    - John L.

  • I'm grateful that Bigos helped us deal with it
    I had an emergency with my new home's plumbing. The previous owners left one restroom completely blocked with roots and needing repair or replacement to the original piping.

    I was hoping it would be something easy, but, as with these things, it was a worst-case scenario due to the repairs needing to be done under concrete. Bigos made sure that my restroom was available for the holiday by hydro jetting the line and installing a cleanout. They then returned the day after the holiday before 9:00 am and got right to work.

    They made sure my home plumbing is fixed for now and for the future. I appreciate the good price and guarantee. 2020 had one last rough surprise up its sleeve and I'm grateful that Bigos helped us deal with it.

    - Raphael S.

  • We will definitely be calling them when needed in the future

    I needed a tankless water heater replacement after my 14-year-old unit gave out. I did my research, contacted several different businesses, read an endless amount of reviews, and ultimately took my chance on Bigos. I'm so glad I did! Stephanie was so helpful in quoting me, explaining what the services would include, and she was beyond patient w the scheduling. Initially, they were booked a few weeks in advance, but after talking w her team, was able to schedule Matt the same afternoon. Matt thoroughly assessed the situation, explained possible risks/other problems, and was transparent about the work he completed. He completed the tankless replacement in about 1.5hrs! Love the service, communication, and prices. We will definitely be calling them when needed in the future. Thank you, Bigos!!!

    - Brigette G.

  • Reasonably-priced too!
    Needed new garbage disposal and repair to my shower. Both completed in under an hour. Very friendly. No mess left from the repairs. Reasonably-priced too!

    - Michelle S.

  • Really a great company, staff, and product.
    I can't remember ever writing a yelp review. However, I have used Bigos for the last three years for all sorts of issues. I felt it was time to recognize that this is the best plumbing company in Long Beach. Period.

    I call and set a time window for their arrival, they arrive within said time, resolve whatever my issue is quickly and efficiently, clean up, and send me a bill via email to be paid online.

    Today Erick G. Arrived at 1350, replaced a pipe, and was gone by 1440. Really a great company, staff, and product.

    I will always recommend and use Bigos!

    - Ephriam T.

  • We are so appreciative of the work they did
    Matt, Stephanie, and their team at Bigos Plumbing were great! We had an emergency plumbing issue and they were able to work their schedule around to fit us in the same day and fix the problem within a couple of days. They not only fixed the problem for the unit that called but they fixed the plumbing for the entire complex. We are so appreciative of the work they did and will definitely call them again for any future jobs. Would definitely recommend them. Stephanie was a delight to speak to over the phone. Even though this was an emergency plumbing issue her voice was very calming and just makes you smile. Thanks, guys!!

    - Diana H.

  • It was an excellent experience
    No one likes it when you have a flood in your kitchen from your upstairs bathtub. Surprisingly, the good news is I have a plumbing company I can use for all my needs as a homeowner. From when Stephanie answering the phone with a smile, to the workers coming on time, wearing masks and socially distancing but where warm and welcoming.  They where able to jump on the job and had a reasonable price, and completed the work in an efficient and quick time. The plumbers worked hard and explained to me the repairs they where making. It was an excellent experience. I would highly recommend them to my Greater Long Beach area family.

    - John E.

  • So glad I found Bigos Plumbing!
    So glad I found Bigos Plumbing! They did a great job replacing the shut off valves in my kitchen and bathroom (I live in a condo so the main water needed to be shut off). They just finished yesterday installing a new kitchen sink and hooking up my bathroom vanity. Eric was so helpful while we were trying to figure out the right kitchen sink size and would text me pictures of ones that could work. I feel like he went above and beyond to explain the details of the plumbing to me which I really appreciated! Thank you!!

    - Kara F.

  • Bigos gets it done and they get it done right
    Bigos gets it done and they get it done right.  The office staff is clear and responsive.  In the field, the Bigos team is focused and professional.  I have confidence that when I call Bigos they will take the time to diagnose the problem fully and recommend the best solution and offer reasonable alternatives.  I appreciate that the owner, Matt, invests in high-quality equipment so that his team is prepared and efficient.  I guess you could find a plumber that might do the job for a little less, but with Bigos, you get a fantastic value that stands the test of time.

    - Greg A.

  • Hustled to get it all done in a day
    Offered a great price. Hustled to get it all done in a day. And backed up their work. At this rate, they will have down all my major repairs.

    - Tom C.

  • They are always very responsive.
    I can always count on Bigos plumbing when I'm having issues with the toilet or sink. They are always very responsive. Stephanie always answers my call and guide me through the process. And today Eric was able to help me resolve yet another toilet blockage in a timely manner. He was very professional, courteous and helpful. I would highly recommend bigos plumbing.

    - Vania W.

  • Straight forward and honest and exemplary work
    I called Bigos out for a seemingly complicated job of a broken pipe somewhere under an 80 year old bath tub, and I wasn't wrong. The project became very complicated and needed a lot of care for my poor old home. Matt from Bigos was fantastic! Straight forward and honest and exemplary work from start to finish. I could not recommend them enough, (and I never write reviews, for me to do this is a big deal).
    They are THAT good.

    - Maria D.

  • I would definitely recommend him to everyone.
    I had my toilet installed by Luke he was fast and professional and very nice i would definitely recommend him to everyone.

    - Eric N.

  • always found them to be dependable and responsive
    The guys at Bigos Plumbing, Luke and Eric, just completed my Tankless Water Heater and Gas Fireplace Installation and I could not be happier with the level of service I received.  A neighbor of mine suggested I reach out to them because she has used them over the years and always found them to be dependable and responsive which was my exact experience. I have used other Plumbers in the past but found many of them sub-contract their work. I prefer to work with the person I meet for the job so I can be clear of my expectations and avoid misunderstandings.  There are no cutting corners with this Company and that in and of itself meets my satisfaction.
    I would recommend the Team at Bigos; Matt, Luke, Eric and Stephanie, any day of the week and know the level of service they deliver will not make me look bad.  Great Job!

    - Corey I.

  • Bigos is the best plumbing company in the area
    Bigos is the best plumbing company in the area, long history of helping locals with plumbing. They were introduced by my realtor after we purchased the house, They came and estimate the area to be done, and set up the timeline, so I was able to have the place move in on time. And they arranged the drywall and stucco fix done in next day was the best. Additionally, they fixed few other areas that were broken by the previews owner, which did not belong to this job. Thanks! Job well done!

    - Linka S.

  • He went above and beyond our expectations.
    Matt Bigos and his team were absolutely amazing! From the very beginning was honest and provided us with his professional opinion on what was best for our house. He went above and beyond our expectations. They were super thorough, clean, and conscious of our space and time. They were easy to communicate with and kept us abreast of all that was happening. They made sure everything was super clean and left the way it was prior to the work. We would highly recommend Bigos plumbing to our friends and family for sure. We will definitely be using them for all our plumbing services from now on.

    - mmshell1

  • You cannot go wrong with this company!
    You cannot go wrong with this company!! Matt, you are awesome! We will be having them out to fix our bigger problem. Today, was just to unclog the drain and get us by for a short time, till they come back to fix it. Again, they are the best, you wont go wrong.
    Thanks again Matt

    - Barbara G.

  • They continue to be the best!
    I am updating this review as Bigos continues to be such a great plumbing service!!! They continue providing great customer service. This time I worked Jason and he was great. He was prompted, timely, polite, and very informative.  I will continue using Bigos for all my plumbing needs.

    They continue to be the best!

    - Peter K.

  • My favorite plumber right now
    My favorite plumber right now. They are my first call for sure. They come out as soon as they can and they are always very nice. And very efficient I should add. I had another plumber come out a while back who was a bumbling fellow that didn't seem to know what was up. The Bigos guys rebuilt a blocked bathroom tub drain. It was an old galvanized pipe that was caked with hard water mineral deposits and sludge. They used that new PVC pipe and my drain works great. Had them router the drain lines out to the alley too and those have been good ever since.

    - Sally S.